Refund policy

🎀 Personalization & Non-Refundable Policy

Each Lucky Scoop is a personalized, hand-picked experience made just for you. Because of this, scoops are non-refundable. This allows us to focus on making every scoop as special and unique as possible.

---

🌈 Order Issues & Replacements

We want every scoop to bring a smile! If there’s ever an issue with your order (for example, a dried-out highlighter or a damaged item), we will do our absolute best to make it right, such as sending a replacement.

Please note: due to our rotating stock, we cannot always guarantee an exact replacement of the original item, but we promise it will be equally cute and fun!